KEY BRANDS MONEY BACK GUARANTEE
INSTRUCTIONS AND TERMS
We are committed to providing quality products to our customers, and offer a money back guarantee on products. If you are not completely satisfied with our JAX Hair Care products for any reason, we will refund your purchase price subject to the terms below.
To receive your purchase price back (excluding taxes) please send via U.S. Mail:
(1) the original sales receipt (with store name and product and purchase price circled)
(2) your full contact information (including name and mailing address)
To help us in our quest to constantly improve our products, we would also appreciate knowing the reason you were not satisfied with our product, but you are not required to provide us with a reason in order to receive a refund.
Please provide the above-listed information via U.S. Mail to the following address:
Within 4-6 weeks we will provide you with a check refunding the monies you paid for our product (excluding taxes).
If the amount you paid is unclear or illegible in the receipt, or if you have lost your original receipt, we will provide you with a refund check for the lowest retail price at which the product is generally available at the time of your request.
- This Money Back Guarantee is only valid for the Key Brands products listed above, and not for other Key Brands products.
- Offer limited to US residents only.
- Limit one refund request per name, household, or address. Use of multiple addresses or P.O. boxes to obtain additional refunds is fraud and may result in prosecution.
- Refund is limited to the purchase price for up to three eligible Key Brand products purchased in one single transaction.
- Refund must be requested within one (1) year of purchase.
- Incomplete or illegible submissions cannot be honored.
- Refund excludes any damages (incidental or consequential) asserted under any legal theory asserted in tort or equity. Some states do not allow the exclusion or limitation of certain damages, so this limitation or exclusion may not apply to you.
- For any other questions about the Key Brands Money Back Guarantee, contact us at firstname.lastname@example.org